SMART FACILITIES FOR STRATA & SHARED PROPERTY

Clear oversight
for shared property.

Practical facilities management alongside your strata manager, owners corporation or committee.

Coordinate common-property maintenance, service contractors, shared assets and improvement works through a clear facilities scope, with records and reporting that support informed decisions.

Shared building interior; illustrative photographyILLUSTRATIVE PHOTOGRAPHY
Your building.
Our responsibility.
Smart Facilities

FACILITIES OVERSIGHT

Give shared facilities a clear management process.

Common-property issues often involve several parties: residents, building representatives, service contractors and the appointed strata manager. Without clear ownership of facilities actions, requests and defects can remain unresolved.

Smart Facilities provides operational coordination for the agreed facilities scope. We work alongside the appointed management team, with approvals, financial authority and reporting responsibilities made clear from the start.

HOW WE CAN HELP

Facilities support for the shared areas you manage.

01 / SUPPORT

Maintenance and servicing coordination

Organise planned servicing, reactive requests and follow-up for agreed common-property assets and shared facilities.

  • Work orders and service schedules
  • Defect tracking and contractor attendance
  • Completed-work and records follow-up
02 / SUPPORT

Contractor and project oversight

Bring structured coordination to quotations, works scopes, appointed contractors and building improvement projects.

  • Comparable scopes and procurement coordination
  • Access, programme and progress monitoring
  • Variations, defects and handover documentation
03 / SUPPORT

Asset and expenditure planning

Build a clearer view of available asset information, observed condition and future replacement priorities.

  • Asset and service-history reviews
  • Maintenance and replacement recommendations
  • Facilities expenditure and capital planning
04 / SUPPORT

Records, systems and reporting

Keep maintenance activity, servicing records and outstanding actions visible to the agreed decision-makers.

  • Request logging and work-order tracking
  • Inspection and certification record coordination
  • Relevant dashboards and management reports

A PRACTICAL MANAGEMENT FRAMEWORK

Facilities coordination that fits your existing management arrangements.

The facilities scope sits alongside the roles of the strata manager, owners corporation or committee and appointed specialist providers.

01

Agree who decides

Set out approval pathways, expenditure authority and escalation arrangements.

02

Coordinate the work

Manage agreed service activities, contractor attendance, records and outstanding actions.

03

Keep the right people informed

Provide reporting that supports the appointed team’s review of condition, priorities and future works.

YOUR QUESTIONS

Clear answers.
A clear starting point.

Does this replace our strata manager?

The service is intended to work alongside the appointed strata manager or management team. The proposal defines the facilities activities Smart Facilities will manage and the decisions that remain with the relevant parties.

Can you help with a single common-property project?

Yes. A defined client-side project management scope can cover requirements, procurement coordination, delivery oversight and handover for an agreed improvement or asset replacement.

Who approves spending and variations?

Approval authority, limits and escalation arrangements are agreed before the engagement begins. Reporting and contractor coordination follow those arrangements.

Can residents report maintenance issues through a system?

Where included in the configuration, online forms or QR-code access can support maintenance requests. Request handling, access permissions and reporting are configured around the agreed building requirements.

TALK TO SMART FACILITIES

Make shared-property facilities easier to coordinate.

Tell us about the building, the appointed management arrangements and the facilities responsibilities you need support with.